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firefox jumps up

  • 6 replies
  • 3 have this problem
  • 1 view
  • Last reply by Pj

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For last several months I have noticed that firefox jumps up on its own after I scroll down. I have tried several 'tips' but nothing works. Similar pages on other browsers such as chrome, opera, even IE - show no issues.

For last several months I have noticed that firefox jumps up on its own after I scroll down. I have tried several 'tips' but nothing works. Similar pages on other browsers such as chrome, opera, even IE - show no issues.

All Replies (6)

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rajoo said

For last several months I have noticed that Firefox jumps up on its own after I scroll down. I have tried several 'tips' but nothing works. Similar pages on other browsers such as chrome, opera, even IE - show no issues.

Maybe it's this?:

If you don't wait until a page is fully loaded, and you're already scrolling down the page, you can see this 'jumping' happen. Wait until the page is fully loaded.


~Pj

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If the above does not help, Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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Still jumps up. Even after I wait till the page is fully loaded. This does not happen with Chrome, IE, Opera.

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rajoo said

Still jumps up. Even after I wait till the page is fully loaded. This does not happen with Chrome, IE, Opera.

What Extensions do you have?

Try to run FF is 'Safe Mode' (Restart with Add-ons Disabled) and see if it is still 'jumping'.


Please do the following:

Click on the Windows icon 'Start' (bottom-left) and in the right column, bottom, click on Run. Enter in:

<center>DxDiag /64bit</center>

...Wait until the green bar loads and disappears, then click "Save All Information".
Post back here in the Forum, just these information parts, under these three Headers:


System Information



Display Devices



Disk & DVD/CD-ROM Drives



~Pj

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Op System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.181228-0954)

          Language: English (Regional Setting: English)

System Manufacturer: MICRO-STAR INTERNATIONAL CO.,LTD

      System Model: MS-7529
              BIOS: Default System BIOS
         Processor: Pentium(R) Dual-Core  CPU      E5200  @ 2.50GHz (2 CPUs), ~2.5GHz
            Memory: 4096MB RAM

Available OS Memory: 4096MB RAM

         Page File: 4698MB used, 3490MB available
       Windows Dir: C:\Windows
   DirectX Version: DirectX 11

DX Setup Parameters: Not found

  User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
   DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 64bit Unicode

DxDiag Notes


     Display Tab 1: The file atiumd64.dll,atiumdag,atiumdva,atiumd6a.cap,atitmm64.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer.
     Display Tab 2: The file atiumd64.dll,atiumdag,atiumdva,atiumd6a.cap,atitmm64.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer.
       Sound Tab 1: No problems found.
       Sound Tab 2: No problems found.
         Input Tab: No problems found.

DirectX Debug Levels


Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail)


Display Devices


         Card name: ATI Radeon X300/X550/X1050 Series
      Manufacturer: ATI Technologies Inc.
         Chip type: ATI Radeon Graphics Processor (0x5B60)
          DAC type: Internal DAC(400MHz)
        Device Key: Enum\PCI\VEN_1002&DEV_5B60&SUBSYS_03021002&REV_00
    Display Memory: 1917 MB
  Dedicated Memory: 126 MB
     Shared Memory: 1791 MB
      Current Mode: 1280 x 1024 (32 bit) (75Hz)
      Monitor Name: Generic PnP Monitor
     Monitor Model: DELL E196FP
        Monitor Id: DELA015
       Native Mode: 1280 x 1024(p) (60.020Hz)
       Output Type: HD15
       Driver Name: atiumd64.dll,atiumdag,atiumdva,atiumd6a.cap,atitmm64.dll

Driver File Version: 8.14.0010.0647 (English)

    Driver Version: 8.593.100.0
       DDI Version: 9Ex
      Driver Model: WDDM 1.0
 Driver Attributes: Final Retail
  Driver Date/Size: 2/11/2010 00:12:10, 5205504 bytes
       WHQL Logo'd: No
   WHQL Date Stamp: None
 Device Identifier: {D7B71EE2-1820-11CF-3571-0823A1C2C535}
         Vendor ID: 0x1002
         Device ID: 0x5B60
         SubSys ID: 0x03021002
       Revision ID: 0x0000
Driver Strong Name: oem2.inf:ATI.Mfg.NTamd64.6.0:ati2mtag_RV370:8.593.100.0:pci\ven_1002&dev_5b60
    Rank Of Driver: 00F62001
       Video Accel: ModeMPEG2_A ModeMPEG2_C 
  Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
      D3D9 Overlay: Not Supported
           DXVA-HD: Not Supported
      DDraw Status: Enabled
        D3D Status: Enabled
        AGP Status: Enabled
         Card name: ATI Radeon X300/X550/X1050 Series
      Manufacturer: ATI Technologies Inc.
         Chip type: ATI Radeon Graphics Processor (0x5B60)
          DAC type: Internal DAC(400MHz)
        Device Key: Enum\PCI\VEN_1002&DEV_5B60&SUBSYS_03021002&REV_00
    Display Memory: 1917 MB
  Dedicated Memory: 126 MB
     Shared Memory: 1791 MB
      Current Mode: 1024 x 768 (32 bit) (29Hz)
      Monitor Name: Generic Non-PnP Monitor
     Monitor Model: unknown
        Monitor Id: 
       Native Mode: unknown
       Output Type: Composite Video
       Driver Name: atiumd64.dll,atiumdag,atiumdva,atiumd6a.cap,atitmm64.dll

Driver File Version: 8.14.0010.0647 (English)

    Driver Version: 8.593.100.0
       DDI Version: 9Ex
      Driver Model: WDDM 1.0
 Driver Attributes: Final Retail
  Driver Date/Size: 2/11/2010 00:12:10, 5205504 bytes
       WHQL Logo'd: No
   WHQL Date Stamp: None
 Device Identifier: {D7B71EE2-1820-11CF-3571-0823A1C2C535}
         Vendor ID: 0x1002
         Device ID: 0x5B60
         SubSys ID: 0x03021002
       Revision ID: 0x0000
Driver Strong Name: oem2.inf:ATI.Mfg.NTamd64.6.0:ati2mtag_RV370:8.593.100.0:pci\ven_1002&dev_5b60
    Rank Of Driver: 00F62001
       Video Accel: ModeMPEG2_A ModeMPEG2_C 
  Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: For
more options

Do you have FF 65.0.1?

Is this Page-Jump-Scrolling issue described in Bugzilla what you have?

Seems to be an issue:

More Scroll-Jumping issues here.

(Note: when you go over to Bugzilla with this link, click on the word 'Changed' in the far-right column as many times as needed to sort by most-recent-date.)


~Pj


rajoo said

Still jumps up.