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Firefox doesn't load a page

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by Ilias Kslr

Ilias Kslr
Ilias Kslr
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Good evening,

I am writing to you because Firefox has a problem with a website, GoodGame Empire. It won't load, while in Edge it will. Yes, I have installed flash player.

Thanks for your time,

Ilias Kslr

Good evening, I am writing to you because Firefox has a problem with a website, GoodGame Empire. It won't load, while in Edge it will. Yes, I have installed flash player. Thanks for your time, Ilias Kslr

All Replies (3)

WestEnd
WestEnd
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What does the error say? Or screenshot of the error?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" from websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
Ilias Kslr
Ilias Kslr Question owner
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It doesn't show an error message it just loads for ever.