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Does the automatic update to Version 63.0 on a computer running Windows 10 ask for a password?
My mother had this update and it asked her for a password. But I've never seen a Firefox update do that. I'm worried that she got hacked.
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Firefox should not be asking for a password until one is needed. Are you/she using a Master Password option?
I'm worried that she got hacked.
Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no
Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.