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Firefox freezes intermittantly

  • 5 replies
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

x I'm tc
x I'm tc
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Starting a few weeks ago, my Firefox 62.0.3 on Windows 10 64 bit began to "freeze" intermittently. It seems to happen more often, and for longer, the more I use it (so that restarting it briefly makes things workable). Things I have tried that don't make any difference:

  • Uninstalling all add ins and extensions.
  • Starting in safe mode.
  • Recreating my profile.
  • Turning off GPU acceleration.
  • Uninstalling and reinstalling the program from scratch.

For now, I've given up and switched to Edge, but I'd really like to go back to FF.

Does anyone have any tips?

Starting a few weeks ago, my Firefox 62.0.3 on Windows 10 64 bit began to "freeze" intermittently. It seems to happen more often, and for longer, the more I use it (so that restarting it briefly makes things workable). Things I have tried that don't make any difference: * Uninstalling all add ins and extensions. * Starting in safe mode. * Recreating my profile. * Turning off GPU acceleration. * Uninstalling and reinstalling the program from scratch. For now, I've given up and switched to Edge, but I'd really like to go back to FF. Does anyone have any tips?

All Replies (5)

FredMcD
FredMcD
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Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

x I'm tc
x I'm tc Question owner
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Thank you for your response!

I am typing this right now in FF after rebooting in Safe mode. So far, there are no lags.

I guess I could keep trying to see if it starts lagging but, at the moment, that does seem to fix it.

philipp
philipp
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hi, can you try if this change can workaround the freezing problem when you boot windows normally again?: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

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Hi again.

I actually did that when Quantum was first released, and that did fix freezing problems way back when. This is something else.

However, your showing me that FF worked well when everything was off (safe mode) sent me in the right direction. I have since done two things, and I'm not sure which is the fix:

First, I uninstalled RealPlayer, which has a very nice video-downloading utility, but was the one thing I could find that was still interacting with the browser.

Second, I discovered that there was an updated video driver for my onboard Intel graphics. I have a dual monitor setup, and one monitor is on my nVidia GPU and the other on my Intel video, FWIW. I have updated the Intel Graphics.

With these two changes, it seems to be working again. I wish I could say exactly which one it is, but I'll reinstall Real and, if it works/breaks, that'll be a hint.

Thank you for your help.

FredMcD
FredMcD
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That was very good work. Well done. Please flag your last post as Solved Problem so others will know.