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FireFox won't update because it says I'm using XP ... I AM NOT Using XP, I am using Win7. Why does FireFox not recognize my correct OS?

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  • Last reply by ParSix2000

ParSix2000
ParSix2000
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Fire Fox is saying that I'm using XP so it doesn't update. However, I am NOT using XP, I AM using Win7 Professional.

Fire Fox is saying that I'm using XP so it doesn't update. However, I am NOT using XP, I AM using Win7 Professional.

Chosen solution

hi ParSix2000, please check that you haven't set firefox to run in windows xp compatibility mode - more details in: https://support.mozilla.org/en-US/questions/1232291

afterwards you could also download a fresh version of firefox from https://www.mozilla.org/firefox/all/ in order to switch from the esr update channel to regular release builds.

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philipp
philipp
  • Moderator
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Chosen Solution

hi ParSix2000, please check that you haven't set firefox to run in windows xp compatibility mode - more details in: https://support.mozilla.org/en-US/questions/1232291

afterwards you could also download a fresh version of firefox from https://www.mozilla.org/firefox/all/ in order to switch from the esr update channel to regular release builds.

ParSix2000
ParSix2000 Question owner
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THANK YOU ... I did have settings set for XP. Changed it to Win 7 and got the updates. Thank you again for your help.