Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Missing "screen shots" option when I click on the 3 dots in the address bar

  • 5 replies
  • 3 have this problem
  • 446 views
  • Last reply by McCoy

more options

Used to be able to use the "screen shots" option under the ellipsis (3 dots) in the address bar, and now just today, that is not available to me!! Additionally, all of my add-ons were removed and I had to reinstall them, but I don't think there is an add on for the screenshot function - thought that was part of Firefox itself.

All Replies (5)

more options

Would you please do this :

Type in the address bar about:config and press Enter (promise to be careful, if asked)

Type in the search bar and look for the preference :

extensions.screenshots.disabled

and make sure that its value is set to false

Then close and restart Firefox (unless the value was already set to "false").

Modified by McCoy

more options

Do you see the Firefox Screenshot extension listed under the Firefox Features section on the "Help -> Troubleshooting Information" (about:support) page?

Modified by cor-el

more options

McCoy said

Would you please do this : Type in the address bar about:config and press Enter (promise to be careful, if asked) Type in the search bar and look for the preference : extensions.screenshots.disabled and make sure that its value is set to false Then close and restart Firefox (unless the value was already set to "false").

Thanks - It was already set to "False"

more options

I finally broke down and used the Firefox "RESET" button, which i'd been avoiding as I have a few add-ons. This did fix the problem. Thanks to all who made suggestions!

more options

When you click on the three horizontal dots (Page Action) at the end of the address bar : do you see 'Take a Screenshot' there  ?


'Looks like you solved the problem while I was typing this post .....

Well done  !

Would you be so kind as to mark your own (last) post as Chosen Solution  ?

Modified by McCoy