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Email prints incorrectly

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by Toad-Hall

brenkworth
brenkworth
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When I try to print emails from one company the text is truncated. They are trying to tell me it is a thunderbird issue, but I believe it is a problem with their html formatting for the email. The email DOES print correctly if I log in to gmail from my web browser, but not when I try to print from Thunderbird. I don't have problems with any other emails. How can I determine if something is wrong with their html?

Barb

When I try to print emails from one company the text is truncated. They are trying to tell me it is a thunderbird issue, but I believe it is a problem with their html formatting for the email. The email DOES print correctly if I log in to gmail from my web browser, but not when I try to print from Thunderbird. I don't have problems with any other emails. How can I determine if something is wrong with their html? Barb

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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What does it look like if you use 'Print Preview' ? Are there any images in that html email ? What is the size of that email ?

If the email does not contain anything you deem as sensitive data, please post an image of the 'print preview'. You could use 'Paint' program to obscure anything that is sensitive.