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Firefox crashes constantly after 61.0.1 update, even as often as every other minute

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  • 1 has this problem
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  • Last reply by FredMcD

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Since Firefox Quantum version 61.0.1 I haven't been able to view more than one stream on Twitch.tv while watching a youtube video or another Twitch.tv stream. If there are more than one stream at the same time, every tab except one is just buffering forever, but when I click in the tab/window/chat/screen of that stream, it'll continue shortly and others will go to buffer. On top of this, it crashes all the time. Tens of times a day. Sometimes I restore tabs after crash and load the pages and click play just to crash again. The about:crashes don't list a bunch of the crashes but here's few recent logs (the uptime is commonly around 4-5 minutes):

https://crash-stats.mozilla.com/report/index/7ff6e81b-c883-45b9-b3dc-af1091180720

https://crash-stats.mozilla.com/report/index/2c14ab95-9047-441e-8195-601040180720

https://crash-stats.mozilla.com/report/index/9b2d6c5a-3fb0-44d3-8b4c-1f5591180721

I googled similar behaviour up and checked I don't have any power saving options (like cstate) enabled on my computer (even the minimum processor setting is set to 100% to prevent any weird behavior on automatic overclocked system). I also tried preventing other apps etc from using firefox (for example the accessibility apps) since that helped somebody. I don't understand the crash log but I was wondering why the build architecture is amd64 (seems to be the same for others using Intel systems too).

Since Firefox Quantum version 61.0.1 I haven't been able to view more than one stream on Twitch.tv while watching a youtube video or another Twitch.tv stream. If there are more than one stream at the same time, every tab except one is just buffering forever, but when I click in the tab/window/chat/screen of that stream, it'll continue shortly and others will go to buffer. On top of this, it crashes all the time. Tens of times a day. Sometimes I restore tabs after crash and load the pages and click play just to crash again. The about:crashes don't list a bunch of the crashes but here's few recent logs (the uptime is commonly around 4-5 minutes): https://crash-stats.mozilla.com/report/index/7ff6e81b-c883-45b9-b3dc-af1091180720 https://crash-stats.mozilla.com/report/index/2c14ab95-9047-441e-8195-601040180720 https://crash-stats.mozilla.com/report/index/9b2d6c5a-3fb0-44d3-8b4c-1f5591180721 I googled similar behaviour up and checked I don't have any power saving options (like cstate) enabled on my computer (even the minimum processor setting is set to 100% to prevent any weird behavior on automatic overclocked system). I also tried preventing other apps etc from using firefox (for example the accessibility apps) since that helped somebody. I don't understand the crash log but I was wondering why the build architecture is amd64 (seems to be the same for others using Intel systems too).

Modified by Yuppi

All Replies (2)

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bp-7ff6e81b-c883-45b9-b3dc-af1091180720 Signature: MD_OpenSharedMemory

Uptime 460 seconds (7 minutes and 40 seconds)

IPSEng64.dll = Symantec Intrusion Detection ++++++++++++++++++++++++++++++++++++++++++++++ bp-2c14ab95-9047-441e-8195-601040180720 Signature: js::RemapWrapper

Uptime 254 seconds (4 minutes and 14 seconds)

IPSEng64.dll = Symantec Intrusion Detection

nvwgf2umx.dll = Dwm.exe = Microsoft Desktop Window Manager

This is for Sumo's Related Bugs 856670 REOPENED --- OOM crash in [@ js::RemapWrapper] ++++++++++++++++++++++++++++++++++++++++++++++ bp-9b2d6c5a-3fb0-44d3-8b4c-1f5591180721 Signature: _WSAFDIsSet

Uptime 341 seconds (5 minutes and 41 seconds)

IPSEng64.dll = Symantec Intrusion Detection

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Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia