X
Tap here to go to the mobile version of the site.

Support Forum

All my home computers and my friends are getting SSL_ERROR_RX_RECORD_TOO_LONG with the latest firefox update .

Posted

So yeah i was talking with a friend and we both got a firefox update at the same time , as soon as the update finished installing , we started having this error on half of the websites we visit , sometime refreshing the page works sometimes it just does nothing .

That issue seems to be happening only with firefox , opera and chrome both works perfectly .

So yeah i was talking with a friend and we both got a firefox update at the same time , as soon as the update finished installing , we started having this error on half of the websites we visit , sometime refreshing the page works sometimes it just does nothing . That issue seems to be happening only with firefox , opera and chrome both works perfectly .

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.170 Safari/537.36 OPR/53.0.2907.110

More Information

philipp
  • Top 25 Contributor
  • Moderator
5282 solutions 23336 answers

thanks for reporting the problem, so far we have heard about this from avast/avg users whose security software is meddling with encrypted connections. firefox 61 introduced the better security protocol tls 1.3 & apparently avast can't cope with that yet.

as a workaround, please try to disable the scanning of https connections as described in https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message#w_avast-and-avg-security-products

thanks for reporting the problem, so far we have heard about this from avast/avg users whose security software is meddling with encrypted connections. firefox 61 introduced the better security protocol tls 1.3 & apparently avast can't cope with that yet. as a workaround, please try to disable the scanning of https connections as described in https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message#w_avast-and-avg-security-products

Modified by philipp