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I received an email whereas the message body would not display an important link until I converted it to all Text. Just wanted you to be aware of this.

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  • Last reply by Matt

Johnonce
Johnonce
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I received an email from HP Support with an embedded URL Link in a regular email message body for me to print out a Shipping Label...(to send back an HP product).

The link was not detectable (noticable) until I viewed/converted the email message to "Plain Text" (instead of Original or Simple HTML)...

I frequently received emails in Thunderbird that I have to view as either Simple HTML or Plain Text in order to make sense or see them. I have the latest updates to Thunderbird and am running Windows 10...

This could be dangerous or frustrating to a regular email user who does not know to change their Views in Thunderbird...

Is Mozilla aware of these anomalies and are they working on fixing them?

thanks!

I received an email from HP Support with an embedded URL Link in a regular email message body for me to print out a Shipping Label...(to send back an HP product). The link was not detectable (noticable) until I viewed/converted the email message to "Plain Text" (instead of Original or Simple HTML)... I frequently received emails in Thunderbird that I have to view as either Simple HTML or Plain Text in order to make sense or see them. I have the latest updates to Thunderbird and am running Windows 10... This could be dangerous or frustrating to a regular email user who does not know to change their Views in Thunderbird... Is Mozilla aware of these anomalies and are they working on fixing them? thanks!

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Matt
Matt
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Two things.

Mozilla withdrew their development efforts some years ago. Thunderbird is now a community project funded by donations.

The exact HTML in the message would need to be examined to determine why the link was not displayed. I am aware of issues where the Text and HTML of emails from some large corporations are not only dissimilar, but simply do not contain the same information. But I have never seen an example of what you are talking about.

Perhaps you could forward the original as an attachment to me as matt_au@gmx.com. Have to go where they allow EML attachments. Gmail have become so difficult of late about attachments.

Modified by Matt