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can not restore bookmarks after upgrade

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  • 1 has this problem
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  • Last reply by FredMcD

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Went from V54 to 59. Have no BMs at all. I can see the backup files but only get "can not process backup file" no matter how I attempt to get them back. A win 7 restore gets me back to v54, but w/o BMs & still can't restore.

Chosen solution

Go back to v54. Then follow these instructions;

1) Open the Bookmarks Manager; Press the Alt or F10 key to bring up the toolbar, and select Bookmarks. Hot key is <Control> (Mac=<Command>) <Shift> B.

Once the window is open, at the top of the page, press the button labeled Import and Backup. Select Export Bookmarks To HTML, and follow the prompts and save it to a HTML file. Copy the file to another computer. Repeat the instructions above, BUT select Import Bookmarks From HTML.

https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks +++++++++++++++++++++++++++++++++++++++++++++++++ 2) [Before Firefox 57] Places Maintenance by MaK77

https://addons.mozilla.org/en-US/firefox/addon/places-maintenance/ Places Maintenance

Allows to run Maintenance tasks on the database that drives Places, the bookmarks, and history module behind Firefox.

Open the Add-ons Manager. Locate the add-on and press the Options button. Then press Next on the bottom.


[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

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Chosen Solution

Go back to v54. Then follow these instructions;

1) Open the Bookmarks Manager; Press the Alt or F10 key to bring up the toolbar, and select Bookmarks. Hot key is <Control> (Mac=<Command>) <Shift> B.

Once the window is open, at the top of the page, press the button labeled Import and Backup. Select Export Bookmarks To HTML, and follow the prompts and save it to a HTML file. Copy the file to another computer. Repeat the instructions above, BUT select Import Bookmarks From HTML.

https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks +++++++++++++++++++++++++++++++++++++++++++++++++ 2) [Before Firefox 57] Places Maintenance by MaK77

https://addons.mozilla.org/en-US/firefox/addon/places-maintenance/ Places Maintenance

Allows to run Maintenance tasks on the database that drives Places, the bookmarks, and history module behind Firefox.

Open the Add-ons Manager. Locate the add-on and press the Options button. Then press Next on the bottom.


[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.