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When I hit reply it won't open and all I get is a rolling circle at the bottom of the screen

  • 3 replies
  • 1 has this problem
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  • Last reply by Murphy

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This happens when I hit reply or hit the reply arrow. Just started 2 days ago.

This happens when I hit reply or hit the reply arrow. Just started 2 days ago.

All Replies (3)

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Hi martinsnadel,

Could you be a bit more specific please  ?

Where does this happen  ?

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This happens using firefox on my imac when I try to reply to an email. It happens all the time.

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Thank you for the additional information.

Firefox is a browser, and doesn't 'do' email.

Would you please take a look at this article :

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help

In case you're using Thunderbird - you can post your question on their support forum :

https://support.mozilla.org/en-US/products/thunderbird

(click on the 'Ask a Question' at the top of the page)