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Import old folder after reinstalling

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  • Last reply by Zenos

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Hi! Because of some issues I had to remove and reinstall Thunderbird on my computer. Now a whole bunch of emails have gone lost. The most importat ones i had placed in different folders under the inbox. I have found some files that i believe contains my email but i have no idea how to access them. Please help me, I'm desperate =).

Hi! Because of some issues I had to remove and reinstall Thunderbird on my computer. Now a whole bunch of emails have gone lost. The most importat ones i had placed in different folders under the inbox. I have found some files that i believe contains my email but i have no idea how to access them. Please help me, I'm desperate =).

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Could you tell us something about the issues that led you to re-load Thunderbird, and quite what you did when doing so? Did you remove the program, or its profile, or both?

If your profile is intact, Thunderbird will just pick it up and use it. If it's missing files, that suggests it is incomplete, so has been moved or doesn't naturally contain everything you expected it to.

Are you accounts IMAP based or POP based?