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will not search, refresh does nothing, no bookmarks work

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  • 2 have this problem
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  • Last reply by FredMcD

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all the sudden, firefox won't search, no bookmarks work, refresh does nothing. I uninstalled shut down, reinstalled, still same... it was fine an hour ago, now it's like Ihave no connection...and no it's not my connection, MS Edge works fine.

all the sudden, firefox won't search, no bookmarks work, refresh does nothing. I uninstalled shut down, reinstalled, still same... it was fine an hour ago, now it's like Ihave no connection...and no it's not my connection, MS Edge works fine.

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What's your computer system and Firefox version?

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}