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Apparently doesn't Firefox remember my Hotmail-password. Can I change that?

Posted

Every time when I launch Firefox and every time when i want to send a message I have to fill in my password.

Every time when I launch Firefox and every time when i want to send a message I have to fill in my password.

Chosen solution

When you are asked for your password have you tried clicking the little box in the dialog offering to save the password?

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  • User Agent: Mozilla/5.0 (Windows NT 6.1; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; Media Center PC 5.0; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; SLCC1; McAfee; .NET4.0E; rv:11.0) like Gecko

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FredMcD
  • Top 10 Contributor
4266 solutions 59806 answers

Helpful Reply

Check your settings. When you close Firefox, do not remove cookies.

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.

Check your settings. When you close Firefox, do not remove cookies. Type '''about:preferences#privacy'''<enter> in the address bar. The button next to '''History, ''' select '''Use Custom Settings. ''' At the bottom of the page, turn on '''Clear History When Firefox Closes. ''' At the far right, press the '''Settings''' button. Turn on ONLY '''Cache''' and '''Form And Search History''' leaving the others off.

Question owner

Thank you very much, Fred. I am sorry to bother you, but I have still two questions: 1. Do I have to close Firefox first? 2. Which address bar do you mean? I am just a layman. John

Thank you very much, Fred. I am sorry to bother you, but I have still two questions: 1. Do I have to close Firefox first? 2. Which address bar do you mean? I am just a layman. John
FredMcD
  • Top 10 Contributor
4266 solutions 59806 answers

JohnPC said

1. Do I have to close Firefox first?

First, change the settings. Then restart Firefox.

Some settings don't require the browser to be restarted for the new settings to take effect, but if you are not sure, restart.

2. Which address bar do you mean?

When we speak of the address bar or box, we mean the box where the current webpage address is displayed.

The other is the search bar or box.

''JohnPC [[#answer-1075660|said]]'' <blockquote> 1. Do I have to close Firefox first? </blockquote> First, change the settings. Then restart Firefox. Some settings don't require the browser to be restarted for the new settings to take effect, but if you are not sure, restart. <blockquote> 2. Which address bar do you mean? </blockquote> When we speak of the address bar or box, we mean the box where the current webpage address is displayed. The other is the search bar or box.

Question owner

I understand that I have to do: 1. Launch Thunderbird, 2. Launch Internet Explorer, 3. Type in the address box: about:preferences#privacy. But when I do so I get the message “Navigation to webpage cancelled”. Thank you for your patience with me.

I understand that I have to do: 1. Launch Thunderbird, 2. Launch Internet Explorer, 3. Type in the address box: about:preferences#privacy. But when I do so I get the message “Navigation to webpage cancelled”. Thank you for your patience with me.
FredMcD
  • Top 10 Contributor
4266 solutions 59806 answers

JohnPC said

1. Launch Thunderbird

Thunderbird? I thought we were talking about Firefox.

2. Launch Internet Explorer

Firefox.

''JohnPC [[#answer-1075988|said]]'' <blockquote> 1. Launch Thunderbird </blockquote> Thunderbird? I thought we were talking about Firefox. <blockquote> 2. Launch Internet Explorer </blockquote> Firefox.

Question owner

I am terribly sorry! I It's about Thunderbird.I made a blunder.

I am terribly sorry! I It's about Thunderbird.I made a blunder.
FredMcD
  • Top 10 Contributor
4266 solutions 59806 answers

Okay. Thunderbird is not remembering the password for Hotmail, correct?

Open the settings for Hotmail. Make sure the password is listed. https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-tb

Okay. Thunderbird is not remembering the password for Hotmail, correct? Open the settings for Hotmail. Make sure the password is listed. https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-tb

Question owner

Great that you are willing continue! The password is not listed. The list is totally empty.

Great that you are willing continue! The password is not listed. The list is totally empty.
FredMcD
  • Top 10 Contributor
4266 solutions 59806 answers

Enter the password and save it.

Enter the password and save it.

Question owner

I tried to enter the password, but unfortunately there is no button New. Therefore I tried also "File>New>Existing e-mailaccount". I filled in the boxes name, e-mailaddress, and password (they were all empty), but I got the message "Incoming server already exists". I don't dare to do more for fear to lose all my e-mails. If I am asking too much, please tell me. I don't want to burden you.

I tried to enter the password, but unfortunately there is no button New. Therefore I tried also "File>New>Existing e-mailaccount". I filled in the boxes name, e-mailaddress, and password (they were all empty), but I got the message "Incoming server already exists". I don't dare to do more for fear to lose all my e-mails. If I am asking too much, please tell me. I don't want to burden you.
FredMcD
  • Top 10 Contributor
4266 solutions 59806 answers
Did you follow the instructions; https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-tb

Question owner

I couldn't follow the instructions because the list of saved passwords is totally empty. That makes it impossible to right-click on the server's entry from the list and click Edit Username or Edit Password.

I couldn't follow the instructions because the list of saved passwords is totally empty. That makes it impossible to right-click on the server's entry from the list and click Edit Username or Edit Password.
FredMcD
  • Top 10 Contributor
4266 solutions 59806 answers

I called for more help.

I called for more help.

Question owner

Thank you!

Thank you!
Matt
  • Top 10 Contributor
  • Moderator
3288 solutions 22704 answers

Chosen Solution

When you are asked for your password have you tried clicking the little box in the dialog offering to save the password?

When you are asked for your password have you tried clicking the little box in the dialog offering to save the password?

Question owner

Good morning! I didn't try it before, but i tried it now, and with success! To launch Thunderbird I don't need anymore to fill in my password and my password is now in the list of saved password. To send a message I had to click another time the little box. Problem solved! Thank you very much, and I also thank Fred.

Good morning! I didn't try it before, but i tried it now, and with success! To launch Thunderbird I don't need anymore to fill in my password and my password is now in the list of saved password. To send a message I had to click another time the little box. Problem solved! Thank you very much, and I also thank Fred.

Question owner

I forgot to click Solution chosen.

I forgot to click Solution chosen.
FredMcD
  • Top 10 Contributor
4266 solutions 59806 answers

Forgot about that.

Glad to help. Safe Surfing.

Forgot about that. Glad to help. Safe Surfing.

Question owner

... and I am glad of your help and patience! Thanks again!

... and I am glad of your help and patience! Thanks again!