Since you updated my firefox a couple of days ago it is running slower and crashing. Why do companies feel it is necessary to fix something that wasn't broken?
My computer is running much slower and it is like I have dial up all over again when trying to open websites. I spent at least 10 minutes trying to shut down the computer.
All Replies (3)
Hi there,
I'm sorry to hear that you're running into issue using Firefox. There are a couple of things you can try to solve the problem:
1. Running Firefox in Safe Mode: https://support.mozilla.org/kb/troubleshoot-firefox-issues-using-safe-mode - the safest and fastest way to see if the issue is caused any changes to Firefox settings 2. Refreshing Firefox: https://support.mozilla.org/kb/refresh-firefox-reset-add-ons-and-settings - the best way to make Firefox use its default settings without having to uninstall and reinstall it
Please note that if your computer is infected with malware, you may be experiencing issues regardless of the above solutions working or not. I would also recommend scanning your computer for malware using the built-in Windows Defender software - or any other respectable virus scanning software of your choice.
I hope this helps.
I tried refreshing-didn't work. I tried the safe mode-didn't work.
Right now I have to reload pages multiple times before they show up. Same with deleting pages-slow to delete & takes several attempts before deleting.
Since "upgrading" to Quantum it's slower than AOL dial-up and I'm really fed up with the error page appearing all the time and that little back & forth dot while loading is incredibly annoying.
How can I get rid of Quantum? I am running OS X version 10.11.6.
Try to disable accessibility services in Firefox.
- Options/Preferences -> Privacy & Security -> Prevent accessibility services from accessing your browser
- https://support.mozilla.org/en-US/kb/accessibility-services
- http://techdows.com/2017/08/firefox-57-prevent-accessibility-services-accessing-browser.html