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Won't open, says profile missing or not accessible. Thunderbird

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by judybraden

judybraden
judybraden
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I received message that an email wouldn't open because too full and I needed to compact folders. I tried to do that. It crashed and now won't open because my profile is missing or not accessible.

I received message that an email wouldn't open because too full and I needed to compact folders. I tried to do that. It crashed and now won't open because my profile is missing or not accessible.

All Replies (3)

judybraden
judybraden Question owner
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Found a simple solution: Opened Thunderbird from Start programs. Seems to have fixed itself.

Wayne Mery
Wayne Mery
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judybraden said

Found a simple solution: Opened Thunderbird from Start programs. Seems to have fixed itself.

How were you starting it when you see the profile not accessible/space message?

Modified by Wayne Mery

judybraden
judybraden Question owner
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I was opening it from the shortcut on the desktop. Apparently, that's what got messed up. It fixed itself when I shut down and then opened from the Start menu, because I'm again opening from the shortcut.