Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Random text in "text field" when trying to compose a message

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by Soulmonger

Soulmonger
Soulmonger
more options

I have two Gmail accounts and one hotmail account managed by Thunderbird. The hotmail account and one of the Gmail accounts work perfectly, but the other Gmail account has issues. When I open "write" to compose an email the "text!" field has a large amount of what appear to be random characters already in it; these are a light grey and (I suspect this is code of some sort) I can delete them and send a message as normal and it will be received perfectly well. I have compared all the settings that I can find with my other Gmail account and they appear to be the same. The issue has something to do with Thunderbird, since I am able to open it without issue using my browser. I would appreciate any help or information even if it means that I need to delete and then reinstall my Gmail account. Many thanks in advance for your help. Ragards.

Soulmonger

I have two Gmail accounts and one hotmail account managed by Thunderbird. The hotmail account and one of the Gmail accounts work perfectly, but the other Gmail account has issues. When I open "write" to compose an email the "text!" field has a large amount of what appear to be random characters already in it; these are a light grey and (I suspect this is code of some sort) I can delete them and send a message as normal and it will be received perfectly well. I have compared all the settings that I can find with my other Gmail account and they appear to be the same. The issue has something to do with Thunderbird, since I am able to open it without issue using my browser. I would appreciate any help or information even if it means that I need to delete and then reinstall my Gmail account. Many thanks in advance for your help. Ragards. Soulmonger

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Right-click the account in the (left) Folder Pane, Settings, and see if there's anything indicating you have a signature file or image attached to your messages from this account.

Soulmonger
Soulmonger Question owner
more options

Hello sfhowes. Thank you for your reply. Yes I so have a signature file attached. It is the same one as in my other accounts so this is not the answer unfortunately.