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Firefox crashes on opening

Posted

Here are the last 5 Crash ID's:

Crash ID: bp-7158a459-78c8-48fe-a07d-e47331170701 Crash ID: bp-e8c6baf5-8cc4-4675-85ed-ee9661170701 Crash ID: bp-756c91ce-a0a2-4f38-a805-c0a661170701 Crash ID: bp-0f67d934-a59f-4bfc-8baf-98b0c1170630 Crash ID: bp-7122c824-0f89-401d-97c5-23d951170630

Please help finding a solution

Here are the last 5 Crash ID's: Crash ID: bp-7158a459-78c8-48fe-a07d-e47331170701 Crash ID: bp-e8c6baf5-8cc4-4675-85ed-ee9661170701 Crash ID: bp-756c91ce-a0a2-4f38-a805-c0a661170701 Crash ID: bp-0f67d934-a59f-4bfc-8baf-98b0c1170630 Crash ID: bp-7122c824-0f89-401d-97c5-23d951170630 Please help finding a solution

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.115 Safari/537.36

More Information

Tonnes
  • Locale Leader
246 solutions 1454 answers

Are you using MalwareBytes Anti Exploit and/or ESET Smart Security 9 and if so, can you try what happens if you update, disable or uninstall any of them?

Are you using MalwareBytes Anti Exploit and/or ESET Smart Security 9 and if so, can you try what happens if you update, disable or uninstall any of them?
FredMcD
  • Top 10 Contributor
4306 solutions 60470 answers

This is for Sumo's Related Bugs 1205987 REOPENED --- startup crash in PR_Read | GetStatusFileContents<T> with freecorder app


Are you using freecorder? Disable it.

This is for Sumo's Related Bugs 1205987 REOPENED --- startup crash in PR_Read | GetStatusFileContents<T> with freecorder app ------------------------ Are you using freecorder? Disable it.
Karthi123 0 solutions 1 answers

dimagaisiner said

Here are the last 5 Crash ID's: Crash ID: bp-7158a459-78c8-48fe-a07d-e47331170701 Crash ID: bp-e8c6baf5-8cc4-4675-85ed-ee9661170701 Crash ID: bp-756c91ce-a0a2-4f38-a805-c0a661170701 Crash ID: bp-0f67d934-a59f-4bfc-8baf-98b0c1170630 Crash ID: bp-7122c824-0f89-401d-97c5-23d951170630 Please help finding a solution

Crash ID: bp-be46dfad-547b-4271-a171-926ee0171225

''dimagaisiner [[#question-1166342|said]]'' <blockquote> Here are the last 5 Crash ID's: Crash ID: bp-7158a459-78c8-48fe-a07d-e47331170701 Crash ID: bp-e8c6baf5-8cc4-4675-85ed-ee9661170701 Crash ID: bp-756c91ce-a0a2-4f38-a805-c0a661170701 Crash ID: bp-0f67d934-a59f-4bfc-8baf-98b0c1170630 Crash ID: bp-7122c824-0f89-401d-97c5-23d951170630 Please help finding a solution </blockquote> Crash ID: bp-be46dfad-547b-4271-a171-926ee0171225
FredMcD
  • Top 10 Contributor
4306 solutions 60470 answers

Product Firefox Release Channel beta Version 58.0b12 Build ID 20171218174357 OS Windows 10 OS Version 10.0.15063

bp-be46dfad-547b-4271-a171-926ee0171225 Signature: mozJSComponentLoader::LoadModule

eplgFirefox.dll = ESET

This is for Sumo's Related Bugs 425936 RESOLVED WORKSFORME Crash on startup with my profile. [@ mozJSComponentLoader::LoadModule] [@0x870b1c0 - js_InternalInvoke - JS_CallFunctionValue - mozJSComponentLoader::LoadModule]


Why are you on the beta channel? Please try the normal program, Download Firefox For All languages And Systems {web link}


Make sure that Eset is up to date.

Product Firefox Release Channel beta Version 58.0b12 Build ID 20171218174357 OS Windows 10 OS Version 10.0.15063 bp-be46dfad-547b-4271-a171-926ee0171225 Signature: mozJSComponentLoader::LoadModule eplgFirefox.dll = ESET This is for Sumo's Related Bugs 425936 RESOLVED WORKSFORME Crash on startup with my profile. [@ mozJSComponentLoader::LoadModule] [@0x870b1c0 - js_InternalInvoke - JS_CallFunctionValue - mozJSComponentLoader::LoadModule] ------------------- Why are you on the beta channel? Please try the normal program, '''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox For All languages And Systems]''' {web link} --------------------- Make sure that Eset is up to date.
cor-el
  • Top 10 Contributor
  • Moderator
17680 solutions 159921 answers

Note that only the first report is recent. The others are from Firefox 54.

You can try to reinstall the latest Firefox 58.0beta version.


Try to start Firefox in Safe Mode to see if that works.

  • Windows: hold down the Shift key while starting Firefox
  • Mac: hold down the Options key while starting Firefox
Note that only the first report is recent. The others are from Firefox 54. You can try to reinstall the latest Firefox 58.0beta version. *https://www.mozilla.org/en-US/firefox/beta/all/ *https://www.mozilla.org/en-US/firefox/beta/ ---- Try to start Firefox in <u>Safe Mode</u> to see if that works. *Windows: hold down the Shift key while starting Firefox *Mac: hold down the Options key while starting Firefox *https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode