Firefox won't update
I am trying to update Firefox. I have gone to About Firefox, initiated the update, put in my password to do it and then nothing goes forward.
Additional System Details
- Version 18.104.22.168
- Shockwave Flash 25.0 r0
- User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:49.0) Gecko/20100101 Firefox/49.0
Hi, do you mean a Firefox account password, because that shouldn't be needed to do an update.
Try downloading from https://www.mozilla.org/en-US/firefox/all/
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If there a problem with updating or with the permissions then best is to download the full version and trash the currently installed Firefox application to do a clean reinstall.
Download a new copy of the Firefox application and save the Disk Image file to the desktop
- Firefox 53.0.3: *https://www.mozilla.org/en-US/firefox/all/
- trash the currently installed Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean reinstall
- install the new version that you have downloaded
Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you uninstall and reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.