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Firefox won't update

Posted

I am trying to update Firefox. I have gone to About Firefox, initiated the update, put in my password to do it and then nothing goes forward.

I am trying to update Firefox. I have gone to About Firefox, initiated the update, put in my password to do it and then nothing goes forward.

Additional System Details

Installed Plug-ins

  • Version 5.41.3.0
  • Shockwave Flash 25.0 r0
  • 5.1.50901.0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:49.0) Gecko/20100101 Firefox/49.0

More Information

Scribe 725 solutions 3456 answers

Hi, do you mean a Firefox account password, because that shouldn't be needed to do an update.

Try downloading from https://www.mozilla.org/en-US/firefox/all/

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

Hi, do you mean a Firefox account password, because that shouldn't be needed to do an update. Try downloading from https://www.mozilla.org/en-US/firefox/all/ ''If your question is resolved by this or another answer, please take a minute to let us know. Thank you!''
cor-el
  • Top 10 Contributor
  • Moderator
17410 solutions 157269 answers

If there a problem with updating or with the permissions then best is to download the full version and trash the currently installed Firefox application to do a clean reinstall.

Download a new copy of the Firefox application and save the Disk Image file to the desktop

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you uninstall and reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

If there a problem with updating or with the permissions then best is to download the full version and trash the currently installed Firefox application to do a clean reinstall. Download a new copy of the Firefox application and save the Disk Image file to the desktop *Firefox 53.0.3: *https://www.mozilla.org/en-US/firefox/all/ *trash the currently installed Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean reinstall *install the new version that you have downloaded *https://support.mozilla.org/en-US/kb/Installing+Firefox+on+Mac Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you uninstall and reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.