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Keep getting 'Secure Connection Failed' msg on Hotmail on Firefox

  • 1 reply
  • 1 has this problem
  • 29 views
  • Last reply by Paul

KSH1000
KSH1000
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Hi there

I see this is a problem other people are having. How can it be fixed right now? I need Hotmail so that I can work!

Basically, I try to open Hotmail and it won't let me in - I just get a Secure Connection Failed msg instead. I can't cope with this stress.

Would greatly appreciate any help....

Many thanks K

Hi there I see this is a problem other people are having. How can it be fixed right now? I need Hotmail so that I can work! Basically, I try to open Hotmail and it won't let me in - I just get a Secure Connection Failed msg instead. I can't cope with this stress. Would greatly appreciate any help.... Many thanks K

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Hi

Unfortunately Microsoft has misconfigured a security feature (OCSP stapling) on their servers which got now cached in your local firefox installation.

In order to resolve that, please enter about:config into the Firefox address bar (confirm the info message in case it shows up) and search for the preference named security.ssl.enable_ocsp_stapling. Double-click it and change its value to false - this will degrade a security feature in Firefox, so please revisit it in a couple of days again after Microsoft has fixed their stuff and turn it back on again then.