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when I sign in to SamFind my customized SamFind toolbar does not appear

  • 3 replies
  • 1 has this problem
  • 7 views
  • Last reply by Happy112

GWCowling323
GWCowling323
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i have customized SamFind with a number of drop down lists that I have synchronized across four devices. I recently had to reinstall Windows 10 on a desktop PC. Now when I sign in to SamFind I dont get my custom toolbar, I get the default SamFind toolbar. Please help me if you can. Thanks.

The "show data" below is from one of the PC's that works.

i have customized SamFind with a number of drop down lists that I have synchronized across four devices. I recently had to reinstall Windows 10 on a desktop PC. Now when I sign in to SamFind I dont get my custom toolbar, I get the default SamFind toolbar. Please help me if you can. Thanks. The "show data" below is from one of the PC's that works.

All Replies (3)

Happy112
Happy112
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Hi   !

The only thing I can think of right now, is to suggest that you contact the developer of the add-on.
The fact that the problem started right after reinstalling Windows,   might not be a coincidence.
But let's see what Sam has to say first.

GWCowling323
GWCowling323 Question owner
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I submitted a help request to SamFind virtually immediately after getting the response above. Still no reply from them. Can anyone at Mozilla put a little pressure on them to reply?

Happy112
Happy112
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GWCowling323 said

Can anyone at Mozilla put a little pressure on them to reply?

Afraid not   -   neither Sam nor we, contributors, are Mozilla employees. For the main part, contributors, like yours truly, are volunteers, and doing this in our spare time. Now, you go and put some pressure on Sam :   tell him that you have posted a question about this here, a public forum, where everybody can see it   .......

Separate issue :
Your system details show that you have installed : Shockwave Flash 25.0 r0   (which is the latest version) Shockwave Flash 21.0 r0 Shockwave Flash 11.8 r800 Shockwave Flash 11.5 r502

Having more than one version of a program may cause issues. You must remove the older programs. T Then get the current full installer :

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows

Then reinstall the latest version.

Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version: 25.0.0.171

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download.