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Firefox crashes

Posted

Crash ID: bp-0d91c305-fa89-4b9f-bc1f-a49e12170415

Crash ID: bp-0d91c305-fa89-4b9f-bc1f-a49e12170415

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.16
  • Shockwave Flash 25.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.2.8.198
  • 5.1.41212.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:52.0) Gecko/20100101 Firefox/52.0

More Information

FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

Product Firefox Release Channel esr Version 52.0.2esr Build ID 20170323110425 OS Windows Vista OS Version 6.0.6002 Service Pack 2

bp-0d91c305-fa89-4b9f-bc1f-a49e12170415 Signature: mozilla::layers::Layer::GetNextSibling


Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Product Firefox Release Channel esr Version 52.0.2esr Build ID 20170323110425 OS Windows Vista OS Version 6.0.6002 Service Pack 2 bp-0d91c305-fa89-4b9f-bc1f-a49e12170415 Signature: mozilla::layers::Layer::GetNextSibling -------------------- [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?