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For a small number of recipients, when they open an email it is a scramble of letters and characters. It does not occur with the majority of the people I email

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  • Last reply by Matt

Pintathree
Pintathree
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I have 4 people I send email to regularly where the message comes through in an unintelligible mess of letters and characters. Almost like it is in machine code.

The only way to get around this now is to send everything I need to communicate in an attachment.

The scrambling only occurs in the actual message itself, not in the addressing or the subject line.

I have 4 people I send email to regularly where the message comes through in an unintelligible mess of letters and characters. Almost like it is in machine code. The only way to get around this now is to send everything I need to communicate in an attachment. The scrambling only occurs in the actual message itself, not in the addressing or the subject line.

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Matt
Matt
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Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!