Do not receive mail, will send mail, no copy for sent folder, for 6 days now.
At work here I have several computers, some Windows, others Ubuntu 16.04, both OS have same problem. Thunderbird was working fine up until the end of last week. The problem is I cannot receive email (it is from an earthlink server). I tried changing passwords at earthlink, I get no message for the password to be changed on Thunderbird. I erased passwords on Thunderbird and still get no message about password. I deleted on email account and tried to set it up again. Thunderbird cannot let me do this. It will let me send a email, will not save it in sent folder. I made a new sent folder in Local Folders and instructed Thunderbird to save it there, this works. I can send email, cannot receive any. Here are messages I get: This was before changing password on Earthlink
Timestamp: 09/01/2016 11:27:24 AM Warning: Unknown property 'grid-auto-columns'. Declaration dropped. Source File: resource://gre-resources/ua.css Line: 175, Column: 19 Source Code:
grid-auto-columns: inherit;
Here is one I got after changing passwords:
While creating services from category 'profile-after-change', service for entry 'SpeechDispatcher Speech Synth', contract ID '@mozilla.org/synthspeechdispatcher;1' does not implement nsIObserver.
Chosen solution
and is the working computer on an earlier version of Thunderbird. My guess is it is.
There have been a lot of changes to acceptable ciphers over the past 12 months. It would no surprise me at all if earthlink are not u to speed with the latest changes.
I just tried testing their pop server and it failed.... said they do not support secure connections at all.
I suggest you turn off the connection security in your account settings until earthlink get their act together.
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Here is another message I got before password changed: Timestamp: 09/01/2016 11:27:27 AM Error: An error occurred during a connection to mail.rpmcycles.com:143.
Cannot communicate securely with peer: no common encryption algorithm(s).
Error code: <a id="errorCode" title="SSL_ERROR_NO_CYPHER_OVERLAP">SSL_ERROR_NO_CYPHER_OVERLAP</a>
SSL_ERROR_NO_CYPHER_OVERLAP
This is your problem. Talk to your email provider, they may have screwed up their server configuration. This has got nothing to do with passwords.
Before I contacted you I had checked with Earthlink, who hosts my web site and web site email. Everything was good on their side, it is not my provider.
I should also state that one computer still has thunderbird working, it is not the provider. Is it a virus or trojan?
Everything was good on their side, it is not my provider.
If not the provider, you must have screwed up your Thunderbird crypto config. Please explain what you did.
It has been working fine for several years on four computers, now three computers have thunderbird that does not work. One morning the mail just does not work.
Chosen Solution
and is the working computer on an earlier version of Thunderbird. My guess is it is.
There have been a lot of changes to acceptable ciphers over the past 12 months. It would no surprise me at all if earthlink are not u to speed with the latest changes.
I just tried testing their pop server and it failed.... said they do not support secure connections at all.
I suggest you turn off the connection security in your account settings until earthlink get their act together.
I moved security to "none" and it is working. Thank you for the information.
Now every time you access your mail your password is transmitted to the server in the clear. Good luck with that. I'd look for a new email provider if your current one is unable to support a secure connection to their servers.
Global Capacity says it is due to an update of Thunderbird. Is that a possibility?
jljl said
Global Capacity says it is due to an update of Thunderbird. Is that a possibility?
I think stick to your topic https://support.mozilla.org/en-US/search/advanced?a=1&asked_by=jljl&sortby=1&w=2
If it is a change in Thunderbird to disable broken SSL/SLT which is what this thread is about. Get them on the case to fix their broken security instead of sending you here. But at this point I have no idea what your issue is. Except you apparently have one you identify as the same as this.
Unable to send mail is a truly complex area. It is about as specific as "My car will not start" There are probably a thousand reasons why someone can not get mail. Starting with they are using the wrong connections settings and going on from there.
Mail could be sent, however, no copy would go to sent folder. Also, no mail would be received. It was after an update and the problem was solved by moving security setting to "none."
Doesn't that create an unsafe situation?
Yes it does, tell Mozilla that, since it is their product.
I was able to fix my problems by using "SSL/TLS" in "Connection Security" paired with "Normal Password" in "Authentication Method". The port in use jumped from 143 to 993.
jljl said
I was able to fix my problems by using "SSL/TLS" in "Connection Security" paired with "Normal Password" in "Authentication Method". The port in use jumped from 143 to 993.
So your connection settings were incorrect. I assume you provider has improved connection security of late.
jljl said
Doesn't that create an unsafe situation?
No it does not. The Number one by market share (Norton/Symantec) do not scan mail on IMAP or over SLL/TLS secured connections. In other words they do not scan mail except where the providers settings come from the 1980s. I have no idea what anti virus product you use, but the relative risk of disabling email scanning are so close to Zero as to be almost imperceptible