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Problem continues - Firefox constantly crashing - can anyone help?

Posted

I'm still having this problem. Today it has crashed 5 times. All those times, it hasn't been in use. Just suddenly I see the "Firefox has crashed, this is embarrassing" box. I wish someone could shed some light on what's happening so I can fix it.

I've had this problem for as long as I've had this machine. MacBook pro 10.9.5; 2.3 GHz, 16 GB. Have tested all things according to the Firefox "what to do" list. I don't use extensions, themes etc.

This crashing happens even when I'm not doing anything i.e. my machine can be sitting there idle, I come back into the room and see "the Firefox has crashed window". Sometimes it crashes when I'm using another browser. Sometimes it crashes while working in an Adobe application and Firefox is open but not being used.

Here is the report i.d. from the latest crash (May 5th): Crash ID: bp-2e9d421c-a281-4997-9490-37ead2160505 And, here is one from May 5th, in case it has different information that might be helpful: bp-fbb3d21a-0062-4336-8071-e65252160504.txt

I hope someone can help me! Thanks in advance.

I'm still having this problem. Today it has crashed 5 times. All those times, it hasn't been in use. Just suddenly I see the "Firefox has crashed, this is embarrassing" box. I wish someone could shed some light on what's happening so I can fix it. I've had this problem for as long as I've had this machine. MacBook pro 10.9.5; 2.3 GHz, 16 GB. Have tested all things according to the Firefox "what to do" list. I don't use extensions, themes etc. This crashing happens even when I'm not doing anything i.e. my machine can be sitting there idle, I come back into the room and see "the Firefox has crashed window". Sometimes it crashes when I'm using another browser. Sometimes it crashes while working in an Adobe application and Firefox is open but not being used. Here is the report i.d. from the latest crash (May 5th): Crash ID: bp-2e9d421c-a281-4997-9490-37ead2160505 And, here is one from May 5th, in case it has different information that might be helpful: bp-fbb3d21a-0062-4336-8071-e65252160504.txt I hope someone can help me! Thanks in advance.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_5) AppleWebKit/600.6.3 (KHTML, like Gecko) Version/7.1.6 Safari/537.85.15

More Information

FredMcD
  • Top 10 Contributor
4250 solutions 59440 answers

Product Firefox Version 46.0.1 Build ID 20160502172042 Release Channel release OS OS X 10.9 OS Version 10.9.5 13F1077

bp-2e9d421c-a281-4997-9490-37ead2160505 Date Processed 2016-05-05

Signature: void js::GCMarker::traverse<T>

libsystem_kernel.dylib =  ? Word for Mac +++++++++++++++++++++++++++++++++++++++++++++ Product Firefox Version 46.0 Build ID 20160421124000 Release Channel release OS OS X 10.9 OS Version 10.9.5 13F1077

bp-fbb3d21a-0062-4336-8071-e65252160504 Date Processed 2016-05-04

Signature: js::GCMarker::eagerlyMarkChildren

libsystem_kernel.dylib =  ? Word for Mac

This is for Sumo's Related Bugs 668583 NEW --- crash @ js::gc::ScanRope


If you have any other reports, please post their numbers.


Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.

Product Firefox Version 46.0.1 Build ID 20160502172042 Release Channel release OS OS X 10.9 OS Version 10.9.5 13F1077 bp-2e9d421c-a281-4997-9490-37ead2160505 Date Processed 2016-05-05 Signature: void js::GCMarker::traverse<T> libsystem_kernel.dylib = ? Word for Mac +++++++++++++++++++++++++++++++++++++++++++++ Product Firefox Version 46.0 Build ID 20160421124000 Release Channel release OS OS X 10.9 OS Version 10.9.5 13F1077 bp-fbb3d21a-0062-4336-8071-e65252160504 Date Processed 2016-05-04 Signature: js::GCMarker::eagerlyMarkChildren libsystem_kernel.dylib = ? Word for Mac This is for Sumo's Related Bugs 668583 NEW --- crash @ js::gc::ScanRope ---------------- If you have any other reports, please post their numbers. ---------- '''[https://www.mozilla.org/en-US/plugincheck/ Use this link to check that your plugins are up-to-date.]''' If any are listed as unknown or research, do not worry about them.