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it say a copy of firefox is already running and its not and i can't open it. How can I fix it? As soon as I press ok it crashes. Please help! haha

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  • Last reply by cor-el

priceae7
priceae7
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when i hit the app of the dock it says copy of firefox is already running but it isn't. When i say ok it crashes. I tried to clear it but it won't let me click on anything without saying ok then it disappears. please help haha

when i hit the app of the dock it says copy of firefox is already running but it isn't. When i say ok it crashes. I tried to clear it but it won't let me click on anything without saying ok then it disappears. please help haha

All Replies (3)

cor-el
cor-el
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Make sure that Firefox gets installed properly.

Open the Firefox Disk Image file and drag the Firefox application to the Applications folder on your hard drive. You shouldn't double-click the Firefox application to run it from the Disk Image, but instead drag it out of the DMG folder.

priceae7
priceae7 Question owner
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That didn't work. Any other ideas?

cor-el
cor-el
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You can check for issues with the parent.lock file in the Firefox profile folder.

  • ~/Library/Application Support/Firefox/Profiles/<profile>/

In Mac OS X v10.7 and later, the ~/Library folder is a hidden folder.

Try to remove the current Firefox version from the dock and reinstall a new copy.

You can find the full version of the current Firefox release (46.0.1) in all languages and all operating systems here: