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firefox 45.0.1 keyboard wont work inside firefox. good in IE, SW Ware. wont work in TOR either, how to fix

Posted

I can't type anything inside browser

I can't type anything inside browser

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2550.2 Iron/48.0.2550.2 Safari/537.36

More Information

FredMcD
  • Top 10 Contributor
4306 solutions 60464 answers

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac=Options)'' ''' key, and then starting Firefox. Is the problem still there?

Question owner

Just a correction to my previous post. Apparently the keyboard won't work in IE, Firefox or Tor just in SWWare (chrome) web browser. It works in Thunderbird and Microsoft Word/Works.

Just a correction to my previous post. Apparently the keyboard won't work in IE, Firefox or Tor just in SWWare (chrome) web browser. It works in Thunderbird and Microsoft Word/Works.
FredMcD
  • Top 10 Contributor
4306 solutions 60464 answers

Check that your mouse/pad software is up to date.

Sorry, Check that your computer's software is up to date.

Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia


I've called the big guys to help you. Good luck.

Check that your mouse/pad software is up to date. Sorry, Check that your computer's software is up to date. Start your '''Computer''' in safe mode with networking. Then start Firefox. Try '''Safe''' websites. Is the problem still there? '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]''' --------- I've called the big guys to help you. Good luck.

Modified by FredMcD

Question owner

Software is up to date. Started in safe mode, opened firefox and it works there.

Software is up to date. Started in safe mode, opened firefox and it works there.
FredMcD
  • Top 10 Contributor
4306 solutions 60464 answers

The keyboard works in the computers safe mode, but not normal mode. Something on your system may be blocking the keyboard, or the programs.

Make sure the program/browser has the computers focus (on top).

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

The keyboard works in the computers safe mode, but not normal mode. Something on your system may be blocking the keyboard, or the programs. Make sure the program/browser has the computers focus (on top). You may have ad / mal-ware. Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.
cor-el
  • Top 10 Contributor
  • Moderator
17679 solutions 159919 answers

Some have reported that pressing F9 and the Windows key simultaneously one or more times has worked to fix issues with the keyboard not working.

If this doesn't help then close and restart Firefox or reboot the computer (you may have to reboot more than once).

Some have reported that pressing F9 and the Windows key simultaneously one or more times has worked to fix issues with the keyboard not working. If this doesn't help then close and restart Firefox or reboot the computer (you may have to reboot more than once).

Question owner

The F9/Windows key trick didn't work. Mal-Ware scan came back clean. The keyboard works every where else just not inside Firefox or Tor browsers. Works ok inside SWWare (chrome) browser, works inside MS Word. Have researched and found this issue has happened to others with firefox. Tried deleting the firefox profiles and re-installing, no go.

The F9/Windows key trick didn't work. Mal-Ware scan came back clean. The keyboard works every where else just not inside Firefox or Tor browsers. Works ok inside SWWare (chrome) browser, works inside MS Word. Have researched and found this issue has happened to others with firefox. Tried deleting the firefox profiles and re-installing, no go.
FredMcD
  • Top 10 Contributor
4306 solutions 60464 answers
Firefox just sent out an update https://support.mozilla.org/en-US/kb/update-firefox-latest-version '''45.2'''

Question owner

Installed update, no luck at this point I think I am just going to reformat and start over. Thanks.

Installed update, no luck at this point I think I am just going to reformat and start over. Thanks.