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Cannot sign onto Yahoo Mail or My Yahoo

  • 1 reply
  • 5 have this problem
  • 10 views
  • Last reply by philipp

erivkin10
erivkin10
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I am running Mac OS 10.8.5 and Firefox 44.0.2

Since Yahoo changed their sign on process to two screens I have been unable to sign on using Firefox on the MAC. I can get into these accounts using Safari or using Firefox on my Win7 machines.

The sign on process just sits after entering the PW on the 2nd screen. It never completes the sign on process.

TIA for any suggestions to resolve.

I am running Mac OS 10.8.5 and Firefox 44.0.2 Since Yahoo changed their sign on process to two screens I have been unable to sign on using Firefox on the MAC. I can get into these accounts using Safari or using Firefox on my Win7 machines. The sign on process just sits after entering the PW on the 2nd screen. It never completes the sign on process. TIA for any suggestions to resolve.

Chosen solution

hi, please try to clear the cache & cookies from yahoo.com and reload the page.

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philipp
philipp
  • Moderator
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Chosen Solution

hi, please try to clear the cache & cookies from yahoo.com and reload the page.