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Every few weeks my bookmarks disappear from my Firefox start page, my home page is Comcast, any idea why

Posted

Bookmarks I have put on the menu bar and in the drop down bookmark screen just disappear, no obvious reason, I do nothing different. This started a few months ago, has happened twice since (including today), never happened in years of use previously.

Bookmarks I have put on the menu bar and in the drop down bookmark screen just disappear, no obvious reason, I do nothing different. This started a few months ago, has happened twice since (including today), never happened in years of use previously.

Additional System Details

Installed Plug-ins

  • GEPlugin
  • Google Update
  • RealDownloader Plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Shockwave Flash 20.0 r0
  • 5.1.41212.0
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:45.0) Gecko/20100101 Firefox/45.0

More Information

FredMcD
  • Top 10 Contributor
4246 solutions 59390 answers

Have you been resetting/refreshing the browser?

Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


When did you start using the beta version? Was there an update?


These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backups of files that you choose.

OPIE {web link} Import/Export extension preferences

Have you been resetting/refreshing the browser? Look on your desktop. Do you see a folder called; '''Old Firefox?''' '''https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile''' '''https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles''' ------------ When did you start using the beta version? Was there an update? --------- These can't get your data back, but will help in the future. These add-ons can be a great help by backing up and restoring Firefox '''[https://addons.mozilla.org/en-US/firefox/addon/febe/ FEBE (Firefox Environment Backup Extension)]''' {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backups of files that you choose. '''[https://addons.mozilla.org/en-US/firefox/addon/opie/ OPIE]''' {web link} Import/Export extension preferences