Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

why am i getting "Attempting DWrite without D2D support" , it was working perfectly before i upgraded to 44??

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by MTRX2010

MTRX2010
MTRX2010
more options

i upgraded from 42 to 44. before the upgrade everything worked fine and i had full hardware acceleration. directwrite was enabled, direct2d was my canvas and backends, i had asynchronous pan/zoom.

everything was working perfectly until i installed 44. now i'm getting (#0) Error: Attempting DWrite without D2D support. even though it is says direct write enabled. - true. and i can no longer get direct2d azurecanvasbackend and azurecontentbackend.

NVIDIA GeForce 8400 GS nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um

already got: gfx.direct2d.force-enabled true

layers.acceleration.force-enabled true layers.async-pan-zoom.enabled true

anyidea how to fix it back to the way it was??

i upgraded from 42 to 44. before the upgrade everything worked fine and i had full hardware acceleration. directwrite was enabled, direct2d was my canvas and backends, i had asynchronous pan/zoom. everything was working perfectly until i installed 44. now i'm getting (#0) Error: Attempting DWrite without D2D support. even though it is says direct write enabled. - true. and i can no longer get direct2d azurecanvasbackend and azurecontentbackend. NVIDIA GeForce 8400 GS nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um already got: gfx.direct2d.force-enabled true layers.acceleration.force-enabled true layers.async-pan-zoom.enabled true anyidea how to fix it back to the way it was??

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You posted with a weird Firefox 40 version according to the System Detail list next to your question.

  • Mozilla/5.0 (Windows NT 6.3; x64; rv:40.0) Gecko/20100101 Firefox/40.1

Are you using an extension to modify the user agent?

Did you check the graphics section on the Help > Troubleshooting Information page?

Are there any special crash-guard prefs (gfx.gfx.crash-guard) that show a problem?

MTRX2010
MTRX2010 Question owner
more options

no the question is as posted exactly as is what's mentioned above. im not on that browser or that computer because firefox is acting weird.

this is a different computer running gnightly, which is running perfectly i might add. it's actually a really old gnightly like 32, had to mod the user string so websites leave me alone. so any extension modifying my user agent is irrelevant. which no i'm not. but it interests you can modify general.useragent.override to anything you like.

i did check that graphics section on the help > Troubleshooting information page which is where i saw that direct2d backends weren't working, the error message, "(#0) Attempting DWrite without D2D support", and that all my hardware acceleration was infact enabled....

now what i don't know is what the crash-guard prefs mean, and or how to interpret that information, as 44 is the only version i've ever seen them in before.

they are as follows:

gfx.crash-guard.d3d11layers.appVersion;44.0 gfx.crash-guard.d3d11layers.deviceID;0x06e4 gfx.crash-guard.d3d11layers.driverVersion;9.18.13.4144 gfx.crash-guard.d3d11layers.feature-d2d;true gfx.crash-guard.d3d11layers.feature-d3d11;true gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle;true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11;false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp;false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11;true gfx.crash-guard.status.d3d11layers;2 gfx.crash-guard.status.d3d9video;2 gfx.crash-guard.status.glcontext;2