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I can't log into a military website and I used to be able to.

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by cor-el

smithm
smithm
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I have tried to log into a military website like I have before and this new computer won't allow to log in. The connection to certificate.us.army.mil was interrupted while the page was loading. 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

This is what I see for firefox, internet exployer and google chrome. I have been able to log and use it on other computers, so why can't I do it on a new computer. Any ideas to help me out would be great. Thanks

I have tried to log into a military website like I have before and this new computer won't allow to log in. The connection to certificate.us.army.mil was interrupted while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. This is what I see for firefox, internet exployer and google chrome. I have been able to log and use it on other computers, so why can't I do it on a new computer. Any ideas to help me out would be great. Thanks

All Replies (2)

FredMcD
FredMcD
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There is security software like Avast and Kaspersky and BitDefender and ESET that intercept secure connections and send their own certificate.

http://www.ehow.com/how_11385212_troubleshoot-reset-connection-firefox.html

https://support.mozilla.org/en-US/kb/server-not-found-connection-problem

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

http://kb.mozillazine.org/Error_loading_websites

This Connection is Untrusted is sometimes caused because the computer system clock is wrong. Check the time / date / time zone settings.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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I either can't connect to the website with Firefox. The server only supports TLS 10. and TLS 1.1 (not TLS 1.2). I don't know what goes wrong here.

Do you need a CAC to connect?

If I allow to fallback the I get this error:

An error occurred during a connection to certificate.us.army.mil. The server rejected the handshake because the client downgraded to a lower TLS version than the server supports. (Error code: ssl_error_inappropriate_fallback_alert)