Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Error message on browser opening

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

more options

On opening Mozilla browser I everytime find this error message. Mozilla however is working normally, but still the message is a little anoying. How to resolve it please, many thanks!

[ ABS ][ Error ] resource://gre/modules/addons/XPIProvider.jsm -> file:///C:/Users/Francesco/AppData/Roaming/Mozilla/Firefox/Profiles/i2ewgl0i.default/extensions/abs@avira.com/bootstrap.js:25 - addon is null

On opening Mozilla browser I everytime find this error message. Mozilla however is working normally, but still the message is a little anoying. How to resolve it please, many thanks! [ ABS ][ Error ] resource://gre/modules/addons/XPIProvider.jsm -> file:///C:/Users/Francesco/AppData/Roaming/Mozilla/Firefox/Profiles/i2ewgl0i.default/extensions/abs@avira.com/bootstrap.js:25 - addon is null

All Replies (2)

more options

Something may be wrong with the anti-virus. Remove this from your system. After rebooting, get the current full installer; http://www.avira.com/

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window