Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Redirected to chrome/global/content/netError.xhtml whenever starting Firefox, and get Oops message.

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by cor-el

Jon
Jon
more options

Whenever I start Firefox, the redirect to dead page occurs. After the first time, the browser works fine.

Whenever I start Firefox, the redirect to dead page occurs. After the first time, the browser works fine.

Chosen solution

You can check the home page setting.

  • Firefox > Preferences > General > Startup: Home page

Firefox supports multiple home pages separated by '|' (pipe) symbols.

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Read this answer in context 👍 1

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

You can check the home page setting.

  • Firefox > Preferences > General > Startup: Home page

Firefox supports multiple home pages separated by '|' (pipe) symbols.

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window