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WARNING! TROJAN (TRJ.DealWare.Stealth) HAS BEEN INJECTED INTO YOUR COMPUTER.

Posted

The following appeared on my CP today ........IS this a SCAM ????


WARNING! TROJAN (TRJ.DealWare.Stealth) HAS BEEN INJECTED INTO YOUR COMPUTER.

You must call this toll free number 1-800-621-596 now.

The new trojan (TRJ.DealWare.Stealth) cannot be detected by current virus software. Failure to immediately call the number provided will result in computer failure.

Browser: Firefox Operating System: Windows 8.1 Toll Free Helpline: 1-800-621-596

PLEASE CALL THE NUMBER PROVIDED TO REMOVE THE VIRUS.

Firefox Browser has detected a new virus.

The following appeared on my CP today ........IS this a SCAM ???? WARNING! TROJAN (TRJ.DealWare.Stealth) HAS BEEN INJECTED INTO YOUR COMPUTER. You must call this toll free number 1-800-621-596 now. The new trojan (TRJ.DealWare.Stealth) cannot be detected by current virus software. Failure to immediately call the number provided will result in computer failure. Browser: Firefox Operating System: Windows 8.1 Toll Free Helpline: 1-800-621-596 PLEASE CALL THE NUMBER PROVIDED TO REMOVE THE VIRUS. Firefox Browser has detected a new virus.

Chosen solution

If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

  • Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • Plugins should only be updated via the plugin itself or by visiting the home page of the plugin.
Read this answer in context 17

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; Touch; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; Tablet PC 2.0; HPDTDFJS; GWX:QUALIFIED; rv:11.0) like Gecko

More Information

Phoxuponyou 51 solutions 517 answers

Helpful Reply

Yes, it's a scam. "Call this number now" belongs on the shopping network only.

If you want to make sure you're safe, follow these instructions: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware#w_how-do-i-get-rid-of-malware.

Yes, it's a scam. "Call this number now" belongs on the shopping network only. If you want to make sure you're safe, follow these instructions: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware#w_how-do-i-get-rid-of-malware.
cor-el
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17341 solutions 156769 answers

Chosen Solution

If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

  • Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • Plugins should only be updated via the plugin itself or by visiting the home page of the plugin.
If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware. *Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page. *Plugins should only be updated via the plugin itself or by visiting the home page of the plugin.