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I cannot log into iOS Firefox with my username and password, but can in Windows

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  • 2 have this problem
  • 6 views
  • Last reply by guigs

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I'm using an iPad with iOS 9.1

I'm using an iPad with iOS 9.1

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Two troubleshooting questions for you:

  1. Are you using sync and are you logged in? IF so remove the account and log back in after clearing cookies.
  2. Are you logged in on another browser? This should not affect it, but clearing cookies is what I recommend if a failed attempt page is cached.