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Firefox closing, no extensions, no error messages

Posted

My firefox closes itself, with no error messages. I´ve uninstalled it, removed de %APPDATA%, installed again, and the problem continues. I don´t have a single extension installed here. I´m running Windows 10. I´ve also tried the " restore firefox" option, but that didn´t work either. Windows Events shows me the failure in plugin-container.exe Nome do aplicativo com falha: plugin-container.exe, versão: 41.0.1.5750, carimbo de data/hora: 0x560b37be Nome do módulo com falha: mozglue.dll, versão: 41.0.1.5750, carimbo de data/hora: 0x560b229d Código de exceção: 0x80000003 Deslocamento da falha: 0x0000ec7f ID do processo com falha: 0x1120 Hora de início do aplicativo com falha: 0x01d0fd3f58fdb860 Caminho do aplicativo com falha: C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe Caminho do módulo com falha: C:\Program Files (x86)\Mozilla Firefox\mozglue.dll My pc is clean, I´ve run Malware Bytes, Windows Defender AND Avira. Any tips?

My firefox closes itself, with no error messages. I´ve uninstalled it, removed de %APPDATA%, installed again, and the problem continues. I don´t have a single extension installed here. I´m running Windows 10. I´ve also tried the " restore firefox" option, but that didn´t work either. Windows Events shows me the failure in plugin-container.exe Nome do aplicativo com falha: plugin-container.exe, versão: 41.0.1.5750, carimbo de data/hora: 0x560b37be Nome do módulo com falha: mozglue.dll, versão: 41.0.1.5750, carimbo de data/hora: 0x560b229d Código de exceção: 0x80000003 Deslocamento da falha: 0x0000ec7f ID do processo com falha: 0x1120 Hora de início do aplicativo com falha: 0x01d0fd3f58fdb860 Caminho do aplicativo com falha: C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe Caminho do módulo com falha: C:\Program Files (x86)\Mozilla Firefox\mozglue.dll My pc is clean, I´ve run Malware Bytes, Windows Defender AND Avira. Any tips?

Chosen solution

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/45.0.2454.101 Safari/537.36

More Information

FredMcD
  • Top 10 Contributor
4334 solutions 60929 answers

Chosen Solution

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there? --------------- check this: * see if there are updates for your graphics drive drivers '''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration''' * disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later) '''https://forums.adobe.com/message/4468493#TemporaryWorkaround''' * disable hardware acceleration in the Flash plugin '''https://forums.adobe.com/thread/891337''' See also: * '''http://kb.mozillazine.org/Flash#Troubleshooting'''

Question owner

The graphic driver update did the trick. I thought it wasn't related to video, since Firefox was the only app crashing, but, for some reason, after I've download the update from Intel's website, it stopped crashing. Thank you

The graphic driver update did the trick. I thought it wasn't related to video, since Firefox was the only app crashing, but, for some reason, after I've download the update from Intel's website, it stopped crashing. Thank you
FredMcD
  • Top 10 Contributor
4334 solutions 60929 answers

Glad to help. Safe surfing.

Glad to help. Safe surfing.