Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 2 replies
  • 2 have this problem
  • 11 views
  • Last reply by FredMcD

kryptonian21
kryptonian21
more options

Firefox always crashes after logging onto Facebook. I have tried a fresh restart, disabling plug-ins/add-ons, and being on safe mode; all attempts have resulted in crashes. Firefox 41.0.1 Crash Report [@ libc++.1.dylib@0x2121 ]

Firefox always crashes after logging onto Facebook. I have tried a fresh restart, disabling plug-ins/add-ons, and being on safe mode; all attempts have resulted in crashes. Firefox 41.0.1 Crash Report [@ libc++.1.dylib@0x2121 ]

All Replies (2)

finitarry
finitarry
more options

https://support.mozilla.org/en-US/kb/mozillacrashreporter

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 41.*

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29