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Firefox crashes

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  • 1 has this problem
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  • Last reply by FredMcD

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Crash ID: bp-1b2e5a97-fbad-42b8-aaf0-d737d2150921

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Product Firefox Version 40.0.3

Release Channel release OS Windows NT OS Version 6.3.9600

KERNELBASE.dll = Microsoft

ntdll.dll = Microsoft

qipcap.dll = Websense Data Endpoint

IPSEng32.dll = Symantec Intrusion Detection

IPSLdr32.dll = Symantec Intrusion Detection +++++++++++++++++++++++++++++ This is for Sumo's Related Bugs 1181091 NEW --- Firefox 40 crashes on startup [@ @0x0 | ScopedXPCOMStartup::~ScopedXPCOMStartup() ] with Websense Endpoint


Download the current full installer for Websense and save it. Remove Websense from your system. Reboot. Use a register scanner/repair. Do Not install Websense at this time.


Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration