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Mozilla "search Mozilla support" option doesn't find what is typed

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  • Last reply by cor-el

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When I put in a search parameter in the "search mozilla support" it does not find what I am searching for even though I know the title of a forum.

When I put in a search parameter in the "search mozilla support" it does not find what I am searching for even though I know the title of a forum.

All Replies (4)

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hi, the default search will not bring up all threads but only solved ones. also, putting in more search terms doesn't narrow down but widen a search (like a "OR" search parameter). these are known issues...

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The Advanced Search (listed in Contributor Tools above) does better however it will show threads in support forum that has search terms somewhere in thread and not just subject.

https://support.mozilla.org/en-US/search/advanced

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There is no way to find unsolved posts? Say you had a solution to a particular question?

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You can use the Advanced search as posted above.

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