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Awesome bar not working at all. If i type a search or try to click on anything from the drop down, it does nothing. Help!

Posted

The only thing I can get to open anything up is the search bar. I tried typing "about:config" to try to reset the search from address bar and that did nothing as well. When I open tools at the top of my screen (i'm on mac) , I can get things like debug , etc to open from developer menu, but I'm not smart enough with computer stuff to mess with any of that. Should I try to reinstall or what? It's only since I updated it that everything seems to be screwed up, it would just be a pain in the butt to have it wipe out all my favorites, etc.

The only thing I can get to open anything up is the search bar. I tried typing "about:config" to try to reset the search from address bar and that did nothing as well. When I open tools at the top of my screen (i'm on mac) , I can get things like debug , etc to open from developer menu, but I'm not smart enough with computer stuff to mess with any of that. Should I try to reinstall or what? It's only since I updated it that everything seems to be screwed up, it would just be a pain in the butt to have it wipe out all my favorites, etc.

Additional System Details

Installed Plug-ins

  • ActiveGS v3.7.1019 : run Apple IIGS program
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • DivX Plus Web Player version 2.2.0.55
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • Version 5.41.0.0
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Picasa plugin.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 18.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.1
  • iPhoto6

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:39.0) Gecko/20100101 Firefox/39.0

More Information

philipp
  • Top 25 Contributor
  • Moderator
5348 solutions 23617 answers

hi, there is a bug in the current version that shows the symptoms you're describing for a small number of users - it should be fixed by now in all pre-release versions, so please try it with firefox beta: https://www.mozilla.org/firefox/channel/#beta

hi, there is a bug in the current version that shows the symptoms you're describing for a small number of users - it should be fixed by now in all pre-release versions, so please try it with firefox beta: https://www.mozilla.org/firefox/channel/#beta
cor-el
  • Top 10 Contributor
  • Moderator
17857 solutions 161589 answers

You can check for problems with the places.sqlite database file in the Firefox profile folder.


Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

You can check for problems with the <b>places.sqlite</b> database file in the Firefox profile folder. *http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox *https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file *Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/ ---- Create a new profile as a test to check if your current profile is causing the problem. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems. *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox