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Why is Send button grey?

  • 1 reply
  • 5 have this problem
  • 2 views
  • Last reply by Matt

dshough
dshough
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In the past week or so the Send button has remained grey and unavailable for new messages, even after I add a To address. If I save it and reopen from Drafts, I can send. No problem with Replies. I've restarted Thunderbird with no change.

In the past week or so the Send button has remained grey and unavailable for new messages, even after I add a To address. If I save it and reopen from Drafts, I can send. No problem with Replies. I've restarted Thunderbird with no change.

Chosen solution

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

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Matt
Matt
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.