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I can't download google chrome 64 Bit. I'm using Windows 8.1 now and when I start to download the file it's always failed.

Posted

Windows Edition : 8.1 (Updated) System Type : 64 Bit Download Status : Failed Site using for download : https://www.google.com/chrome/browser/desktop/

Windows Edition : 8.1 (Updated) System Type : 64 Bit Download Status : Failed Site using for download : https://www.google.com/chrome/browser/desktop/

Chosen solution

That message is related to a Google Update plugin. Try this: disable the plugin first before downloading again. You can do that on the Add-ons page, either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. Look for "Google Update" (I don't know its exact name) and change "Ask to Activate" to "Never Activate".

Then launch a new window (Ctrl+n), or right-click the link and Open Link in New Window, and try the download there.

Read this answer in context 4

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.11
  • Foxit Reader Plug-In For Firefox and Netscape
  • Google Update
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Shockwave Flash 17.0 r0
  • VLC media player Web Plugin 2.1.3
  • WildTangent Games App V2 Presence Detector
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:37.0) Gecko/20100101 Firefox/37.0

More Information

jscher2000
  • Top 10 Contributor
7435 solutions 60683 answers

Helpful Reply

Is this the only file Firefox can't download?

After clicking "Accept and Install" I get a blue circle icon for a few moments, then a popup window flashes, and then I get a small dialog that says

You have chosen to open: ChromeSetup.exe from https://dl.google.com Would you like to save this file?

How far do you get in that process?

Is this the only file Firefox can't download? After clicking "Accept and Install" I get a blue circle icon for a few moments, then a popup window flashes, and then I get a small dialog that says You have chosen to open: ChromeSetup.exe from https://dl.google.com Would you like to save this file? How far do you get in that process?

Question owner

Thank you Sir for your reply.

I click the link that you provide and I do download it, there's a popup message on the screen that says "Allow www.google.com to run "Google Update ?" there's a 2 options "Continue Blocking"or "Allow".

If I press "Allow" Button, There will be another popup near the url saying the same prompt, "Allow www.google.com to run "Google Update ?" but this time the options are, "Allow" or "Allow and Continue".

If I press the "Allow and Conitnue" Button.. There's nothing happen and to check the download, it indicates the status, "Failed".

Thank you Sir for your reply. I click the link that you provide and I do download it, there's a popup message on the screen that says "Allow www.google.com to run "Google Update'' ?" there's a 2 options "Continue Blocking"or "Allow". If I press "Allow" Button, There will be another popup near the url saying the same prompt, "Allow www.google.com to run "Google Update'' ?" but this time the options are, "Allow" or "Allow and Continue". If I press the "Allow and Conitnue" Button.. There's nothing happen and to check the download, it indicates the status, "Failed".
jscher2000
  • Top 10 Contributor
7435 solutions 60683 answers

Chosen Solution

That message is related to a Google Update plugin. Try this: disable the plugin first before downloading again. You can do that on the Add-ons page, either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. Look for "Google Update" (I don't know its exact name) and change "Ask to Activate" to "Never Activate".

Then launch a new window (Ctrl+n), or right-click the link and Open Link in New Window, and try the download there.

That message is related to a Google Update plugin. Try this: disable the plugin first before downloading again. You can do that on the Add-ons page, either: * Ctrl+Shift+a * "3-bar" menu button (or Tools menu) > Add-ons In the left column, click Plugins. Look for "Google Update" (I don't know its exact name) and change "Ask to Activate" to "Never Activate". Then launch a new window (Ctrl+n), or right-click the link and Open Link in New Window, and try the download there.

Question owner

Thank you so much! Everything is Good now!!! God bless you :)

Thank you so much! Everything is Good now!!! God bless you :)