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How do I stop Thunderbird from deleting messages ? I am about to uninstall Thunderbird unless I can get an answer.

  • 3 replies
  • 1 has this problem
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  • Last reply by Zenos

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After one day,my emails from my inbox get deleted and don't show up in my Trash. Sometimes I forget and they are gone before I can answer or read them. I am about to uninstall Thunderbird if I can't get this straightened out. I think Thunderbird is a piece of crap anyway and l don't want to set up another email but I will if I can't get an answer.

After one day,my emails from my inbox get deleted and don't show up in my Trash. Sometimes I forget and they are gone before I can answer or read them. I am about to uninstall Thunderbird if I can't get this straightened out. I think Thunderbird is a piece of crap anyway and l don't want to set up another email but I will if I can't get an answer.

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Does the account use POP or IMAP?

Are you using any other devices or services to work with this account? Tablet, smartphone? Another PC? Webmail?

Modified by Zenos

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POP------ no others.

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OK, so the normal way a POP-connected account works is that you connect to it using an email client, it downloads all new messages to the client, immediately deletes them at the server and they remain in the POP client Inbox until the user does something with them.

Are you saying that they disappear from Thunderbird's Inbox?

Maybe you have set it to show only unread messages. So once you have read them they will become invisible.

In the menu, View|Folders: is this set to "All"? Is the QuickFilter Bar (just above the list of messages) set to show all messages? It too has an "Unread" messages filter option.

No menu? Hold down the <alt> button. Or Application Menu|Folders|All

Modified by Zenos