Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When replying or forwarding an email it shows "attaching" and will sit there for hours until I cancel. Sending an original email works fine.

  • 3 replies
  • 2 have this problem
  • 5 views
  • Last reply by christ1

Greylag
Greylag
more options

For a few weeks now I've been having problems when replying or forwarding a message. Whenever I click reply or forward and type in my comments and click send a window pops up (not an error) that says "attaching". It will stay like this for hours (I left to do stuff and came back hours later and it was still working on "attaching") until I click cancel. When I originate the email it will go right out, no problem.

Thunderbird 31.7.0

For a few weeks now I've been having problems when replying or forwarding a message. Whenever I click reply or forward and type in my comments and click send a window pops up (not an error) that says "attaching". It will stay like this for hours (I left to do stuff and came back hours later and it was still working on "attaching") until I click cancel. When I originate the email it will go right out, no problem. Thunderbird 31.7.0

All Replies (3)

christ1
christ1
  • Top 25 Contributor
more options

What is your anti-virus software?

Greylag
Greylag Question owner
more options

Windows Defender

christ1
christ1
  • Top 25 Contributor
more options

Try to start *Windows* in safe mode with networking enabled.

- Win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode

- Win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

- XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still in Windows safe mode, start Thunderbird in safe mode.

- https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?