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Exactly how to allow gif files to be viewed

  • 3 replies
  • 1 has this problem
  • 15 views
  • Last reply by cor-el

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As soon as I click on a link and in the tabs I see "gif", I know that I will NOT be able to view the page. It has been this way since I can remember. This is on a Windows 7 desktop. I have a Windows 8 desktop and it opens just fine.

As soon as I click on a link and in the tabs I see "gif", I know that I will NOT be able to view the page. It has been this way since I can remember. This is on a Windows 7 desktop. I have a Windows 8 desktop and it opens just fine.

All Replies (3)

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Open up Tools > Applications and see if .GIF appears under Content Type.

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There is nothing in contents listed. Nor any other file types.

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Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

Is this about an 1x1 GIF image?

What security software (firewall, anti-virus) do you have?

Some firewalls like Kaspersky can block content and send a 1x1 GIF image instead. Kaspersky: Protection > Firewall > Filtration system: disable the "Banner Ad Blocker"