Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

my subdomain sms.imperiallink.com does not resolve in firefox, redirects to http://206.225.83.190. Other browser work well

imperial
imperial
more options

If you type the full url with http://www.xxx, it resolves to...

500 Internal server error No reseller store found for host: www.sms.imperiallink.com

if you type without http://www, it resolves to this ip 206.225.83.190

Home Disclaimer Privacy Policy Contact 2produce-rni.net Submit Your Application Now ! Email : Copyright (c) 2012 2produce-rni.net. All rights reserved.

It works very well with other browsers IE, Opera, G-Chrome etc. Please urgent help is needed.

Thanks

If you type the full url with http://www.xxx, it resolves to... 500 Internal server error No reseller store found for host: www.sms.imperiallink.com if you type without http://www, it resolves to this ip 206.225.83.190 Home Disclaimer Privacy Policy Contact 2produce-rni.net Submit Your Application Now ! Email : Copyright (c) 2012 2produce-rni.net. All rights reserved. It works very well with other browsers IE, Opera, G-Chrome etc. Please urgent help is needed. Thanks

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Is this supposed to be a secure site? I normally don't like to login on pages that use only HTTP instead of HTTPS, although there are cases where the site doesn't give you a choice.

Anyway, using HTTP:

http://sms.imperiallink.com/ redirects to http://sms.imperiallink.com/index redirects to http://sms.imperiallink.com/login?ral=%2Findex

I don't see the other page. However, if you have Firefox or a password manager set to login automatically, the redirect might be occurring after that point.

Could you test in a private window (Ctrl+Shift+p) so you see it without the influence of cached pages, cookies, or saved passwords?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

You may want to investigate this as potentially suspicious behavior caused by malware. The most common culprit would be a bad add-on. Here's my suggested procedure for tracking down and cleaning up bad add-ons in Firefox. I know it seems long, but it's not that bad.

(1) Open the Windows Control Panel, Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Take out as much trash as possible here.

(2) Open Firefox's Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons
  • in the Windows "Run" dialog, type or paste
    firefox.exe "about:addons"

In the left column, click Plugins. Set nonessential and unrecognized plugins to "Never Activate".

In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Any improvement?

(3) You can search for remaining issues with the scanning/cleaning tools listed in our support article: Troubleshoot Firefox issues caused by malware. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.

Success?