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antivirus website blocked

  • 4 replies
  • 1 has this problem
  • 26 views
  • Last reply by 2439cr2965

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Two issues 1. I currently have AVG, I am able to access AVG through internet explore but not through FF, i am also able to access other antivirus web sites in FF but not mine 2. How do I remove history on my user ID's?

Modified by James

All Replies (4)

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In order to edit a current rule in AVG to let Firefox connect to the internet see these archived instructions: http://kb.mozillazine.org/Firewalls#AVG_Internet_Security

In order to clear history:

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What error message to you get when trying to access the AVG website? Or just a blank page?

http://www.avg.com/us-en/homepage

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Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

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First of all, this is not my fist time of internet issues or pc issues, I have cleared cookies several times and cache also. I have ran malwarebytes a couple times, I will attempt to run the other malware programs suggested, my error I was receiving is "Internal Server Error - Read The server encountered an internal error or misconfiguration and was unable to complete your request.

Reference #3.10111f45.1428115337.69fa937 " and if I remember this was the same error I sent on my initial e-mail, however I will down load the other malware software and see what happens