Firefox crashes
EN : Hello when I install the following plugin firefox poses Behavior when installed automatically for video codec from sisco system and I looked in about: config (openH2264).
FR : Bonjour lorsque j'install firefox le plugin suivant pose problèm lorsqu'il est installé automatiquement codec for vidéo from sisco system et j'ai regardé dans about:config (openH2264).
Chosen solution
If you want to disable the OpenH264 plugin then you can set media.gmp-gmpopenh264.provider.enabled to false on the about:config page. This plugin is only used for WebRTC (e.g. Hello) and wouldn't normally cause problems.
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
Chosen Solution
If you want to disable the OpenH264 plugin then you can set media.gmp-gmpopenh264.provider.enabled to false on the about:config page. This plugin is only used for WebRTC (e.g. Hello) and wouldn't normally cause problems.