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Firefox crashes

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  • Last reply by FredMcD

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It seems like I have updated all plug ins and tried running in safe mode yet I keep getting adobe plug in errors or crashes. Any video on you tube or a page with in a page like Songsterr gives me this error. Even if I reload the page, same thing occurs. Whats next?

It seems like I have updated all plug ins and tried running in safe mode yet I keep getting adobe plug in errors or crashes. Any video on you tube or a page with in a page like Songsterr gives me this error. Even if I reload the page, same thing occurs. Whats next?

All Replies (2)

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Hi moebre,

I noticed you have multiple versions of flash installed: " Shockwave Flash 16.0 r0 Shockwave Flash 11.9 r900 "

You should uninstall version 11.9. There are instructions here

Let us know if that helps. -Curtis

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Security Issue: Update your Flash Player Version 17.0.0.134
https://www.adobe.com/products/flashplayer/distribution3.html